Selasa, 05 Mei 2009

ENTREPRENEURSHIP: A DEFINITION REVISITED

Myra M. Hart, Harvard University
Howard H. Stevenson, Harvard University
Jay Dial, Harvard University

ABSTRACT

Entrepreneurship is the process by which individuals pursue opportunities without regard to resources they currently control. - Stevenson and Jarillo, 1990

By this definition, ownership or control of resources may not limit an entrepreneur's choice of opportunity. However, the resource choices that are necessarily made during the founding process may either limit or enhance the new venture's ability to succeed. This paper contends that founding resource choices have a significant impact on a new enterprise's viability and performance. It further argues that the founder(s)' industry-related experience can be a powerful proprietary resource that informs founding resource choices, thereby contributing to improved performance.

The entrepreneur's experience provides unique knowledge and reputation assets to the new enterprise. Experience-based knowledge, tacit and explicit, is linked to improved skills in resource specification, identification of appropriate resource providers, and development of selection criteria. Industry experience that establishes an entrepreneur's reputation contributes to success in attracting resource partners and in achieving favorable terms of cooperation.

These conclusions suggest that the definition of entrepreneurship should be modified. Resources that can be acquired or accessed in the marketplace ought not limit opportunity choices, but entrepreneur-specific industry knowledge and reputation are assets that can only be developed over time and that have their greatest value when applied in a similar context. Their potential contribution to a new venture's performance indicates that these inalienable resources should be considered in the initial choice of opportunity. They can be the source of the new venture's unique competitive advantage.

INTRODUCTION

Entrepreneurial ventures hold out the promise of innovation, wealth, and job creation (Schumpeter, 1934; Birch, 1987; Kirchoff and Phillips, 1988), but that promise is tempered by above-average risk. Data indicate that as many as half of the new enterprises in the US fail within their first six years (Aldrich and Auster, 1986).

In order to discover why survival and performance characteristics of new ventures differ from those of older organizations, we examined the management tasks and decisions that are substantively different in new enterprises. Entrepreneurial ventures are distinguished from their mature counterparts by both their initial resource state and by their attitudes toward the ownership or control of resources as a determinant of strategy (Stevenson and Jarillo, 1991). Because new ventures often have neither roots nor resources, they face unique challenges in the development of cooperative relationships and the assembly of goods and services.

Our investigation began with the founding resource decisions -- identification of needs, selection of providers, and structuring the terms of cooperation among the resource partners -- in an effort to discover how those early decisions affect a new venture's survival and performance. Grounded research was conducted at five venture-funded businesses to develop an understanding of which start-up resource choices were important and how they related to a new venture's growth, adaptability, and prosperity during its first 10 years. The findings suggest that, while all three choice sets are important, the selection of resource partners clearly dominates the specification of needs and the terms of agreement.

Another outcome of the research was the discovery that an entrepreneur's prior experience in the same industry contributed to her ability to generate multiple resource alternatives, establish discriminating partnership selection criteria, and build trust-based relationships. These findings suggested an important distinction between resources that can be freely transferred or acquired in the marketplace and those that may be entrepreneur/venture-specific. This re-interpretation led to our proposal of the resource-based theory of entrepreneurship.

CONCEPTUAL DEVELOPMENT

The ability to imagine possibilities unconstrained by concerns about resources currently controlled and the willingness to pursue those opportunities are essential ingredients of entrepreneurship (Steven and Jarillo, 1991), but making the dream into reality requires resource assembly. An entrepreneur has been defined as one who...makes(s) strategic choices concerning the kinds of proprietary resource endowments and institutional functions in which it [the new firm] will engage and what other actors it will transact with to achieve self-interest and collective objectives (Van de Ven, 1993, p. 223).

The challenges of acquiring the resources necessary for production and distribution of goods and services and of building the routines and relationships that foster understanding and trust are likely causes of the "liability of newness." Stinchcombe specifically cited:

* the high costs of creating internal roles, relationships, and operating routines in new organizations
* the time and investment required to establish external relationships that are conditioned on experience, reputation, and trust
* competition, often with very limited resources, with mature organizations that alredy have goods or services in the marketplace and that enjoy established customer relationships (Stinchcombe, 1965)

The entrepreneur's specification of resource needs, the location of potential resource providers, the choice of partners, and the terms of agreement structured at the time of founding have been shown to have significant implications for performance over time (Venkataraman, et al., 1990; Sahlman, 1985; Nanda, 1992). They enable the start-up of the organization and, subsequently, provide a "honeymoon period" for the new venture. "...variations in initial endowments will have significant long-run impacts on the pattern of mortality" (Fichman and Levinthal, 1991, p. 446).

A theory of the social embeddedness of economic action provides some explanation of how entrepreneurs manage the resource assembly process and maintain resource access -- mobilizing through social networks (Granovetter, 1991), building strategic alliances (Jarillo, 1986), and leveraging those relationships through primary partners (Venkataraman and Van de Ven, 1993). The relationships between entrepreneurs and resource providers may be based on explicit contractual agreements, but, because of the multiple contingencies likely to arise in a new venture, they must also incorporate elements of trust (Arrow, 1974; Bhide and Stevenson, 1990; Granovetter, 1991).

There is evidence that an entrepreneur's experience can affect new venture performance. Technology roots (Roberts, 1991), new venture experience (Stuart and Abetti, 1990) and industry experience (Cooper et al, 1994; Chandler and Hanks, 1993) have been shown to influence performance through strategic decision-making but very little research has addressed the ways in which experience influences the resource assembly process.

RESEARCH DESIGN

The exploratory nature of the inquiry and the focus on process indicated in-depth case studies as an appropriate research tool (Eisenhardt, 1989, Yin 1989). Five venture-capital funded businesses founded within the last 10 years were included in this study. These ventures provided an opportunity to reconstruct founding choices and to create an accurate history of the choice effects, using multiple informants and archival documentation. The same informants and company records were used to establish performance estimates for each stage of the company's life.

Specific qualifiers used to select research sites included 1) the founder(s)' expressed intention to create a high growth enterprise; 2) the need for multiple resource commitments as a condition to launch; 3) high capital requirements at start-up; 4) relative newness (less than 10 years old); and 5) willingness of critical resource users and providers to cooperate in the research.

Sites that met these criteria were classified by stage of development in the business organizational life cycle and one (or more) was chosen to represent each of the first three theoretical stages (Eisenhardt, 1989). Because the relationship between founding resource choices and success was assumed to transcend industry groups, sites were selected without regard to SIC code. The exploratory research was designed to discover similarities across industries and to look for common patterns of development.

An organizational life cycle model was used to sort the new ventures by age, expectations, and progress in their product development passages. Though there are several such models from which to choose, the "Stages of Small Business" described in Churchill and Lewis (1983) was deemed most appropriate for a study of new ventures. Though the full model includes five stages -- from Existence to Maturity -- our interest in how founding choices affect an organization's ability to reach successful operation suggested the investigation be limited to firms in the first three stages. They are:

Existencethe period during which the venture is developing products and/or services, finding customers, operating as a simple flat organization. Systems and formal planning are minimal. Usually lasts from 0 to 3 years.

Survivalthe stage at which the organization is delivering product, becoming more concerned with cash flow and revenue generation while producing marginal returns. At this stage, the organization and its systems remain simple. Likely to occur between years 1 and 5.

Successthe stage at which the organization has established a market position and is achieving at- or above-market returns. At this point, it typically begins professionalizing management and is making choices to exploit and expand its position or to stabilize operations. Representatives of this stage are likely to range from 3 to 10 years old.

Performance of new ventures is difficult to measure by conventional financial indicators. Long product development cycles and relatively short histories may render revenue, income, and growth statistics meaningless during the first 5 to 7 years. Survival provides a gross measure of performance, but meeting specified benchmarks offers better definition of the degree of success a firm is achieving. Unfortunately, the original benchmarks may become useless if the firm changes strategy, as did the majority of those included in our study.

One measure of organizational success that can be applied consistently across firms, industries and developmental stages is continuing access to resources (Yuchtman and Seashore, 1967). Because such access is premised on the resource providers' adjusted estimate of the venture's probability of success, it provides a very flexible performance indicator. Resource access was our primary indicator of progress for all the firms included in the study and was supplemented with more traditional financial measures when possible.

The first phase of the investigation included four ventures (with one or more representatives of each of the first three organizational stages) to provide insights on how founding choice effects can vary over time. Within-case and cross-case analyses generated hypotheses of how experience influences performance by informing founding choices. A fifth site was then selected in order to test the theoretical replicability of the hypothesized relationships. The original selection criteria were used, but potential research sites were further screened to exclude those entrepreneurs who had industry-related experience.

DATA

Though it is impossible to include all the relevant data provided by grounded field research at the sites, brief descriptions of the five ventures are included here for reference.

Business Matters, Inc. (BMI). This venture is still in the first stage of its organizational development - Existence Start-up. The company was founded in January 1993 in order to develop financial forecasting software for the business community. Now nearing the end of its product development phase, it is achieving its business plan targets at approximately 85%. Delays in meeting the schedule have made it necessary to secure additional funding, but its overall success in meeting its targets has enabled it to have continued access to the needed financial resources. It has recently raised a second round of venture capital.

BMI has two co-founders, one of whom has both industry-related and start-up experience. He previously founded two similar, venture-funded, applications software companies. The first, which he sold in 1981, was moderately successful. The second was a much more ambitious venture that consumed more than $30 million before it was abandoned. His partner is a seasoned investor and an advisor to software ventures who has no industry operations experience. From the start, it was clear that neither intended to be involved in the general management of the new venture once it was organized.

The co-founders developed and tested the concept, provided seed funding and assembled the primary resources, then became active board members. They hired a CEO/president who had extensive marketing and managerial experience in spreadsheet software for the PC. Because the founders and the general manager they selected did not know each other, they had to build their relationship at the same time they were building the business. They did this cautiously, working first on a clearly stated six month contract which gave them all a chance to test the waters.

After the initial trial period, they agreed to proceed together but still considered their relationship subject to frequent periodic review. The new president took responsibility for assembling management and technology resources and shared with the co-founders in securing the first 2 rounds of external funding -- $500,000 seed capital and then $3 million in venture capital during 1993. There were strong network ties between the co-founders and the capital providers, just as there were industry ties between the president and several of the senior managers. However, at least at the outset, the relationship between the founders and the operators has been contractual rather than relationship-based. The financial partners were attracted to the venture because of their belief in the product concept and their prior experiences with the co-founders. The investors committed to the co-founders and the venture concept rather than making their choice on experience-based confidence in the management team.

Palm Computing. Palm is in the Survival stage of its development. The 1992 venture was created to develop handwriting recognition applications software for handheld personal computing devices. It first shipped product and began booking royalty revenues from Casio (its OEM) customer supplier in Fall 1993. The product's introduction to the market followed on the heels of Apple Computer's highly touted, but poorly performing Newton. The product category suffered "Newtonian" repercussions and Palm's first software products had to be shelved when Casio refused to work on the second generation hardware.

Palm has subsequently developed software products that it sells directly to end-users. It avoided a financial resource crisis by raising a third round of venture capital ($5 million) substantially ahead of its needs -- and before product sales levels were apparent. From the outset, the company founder planned to try to maintain an 18 month operating reserve to provide slack for strategic adjustment.

Palm's founder Jeff Hawkins developed and owned the patent for the venture's basic technology. He had managerial and related industry experience at GRiD Systems where, as VP of Research, he developed similar applications for commercial customers. He was well-known in the computing industry and, as a result, in the Silicon Valley venture world as well. He also had strong ties with GRiD's parent company, the Tandy Corporation.

Hawkins chose to be actively involved in the new enterprise, serving as its Chairman and Chief Technology Officer. He was the primary resource assembler, though once he agreed to let Tandy invest as a corporate partner, a Tandy executive took a very active role in bringing together the development and manufacturing alliances necessary for product development. Hawkins also hired a CEO/president to begin building the management team, to continue building external financial relationships, and to run the business.

Though all the partners believed in and committed to the product concept, in this case it was clearly Hawkins in whom they were investing. When the initial product concept failed in the marketplace, there was no discussion of replacing him, but only of how to replace the product and redirect the firm's energies along more productive avenues.

Lokring Corporation. This fluid (pipe) fitting venture was founded in 1988 to re-engineer an existing technology with the goal of serving a broader range of commercial and industrial markets. Lokring purchased the licensing rights to the patents in 1988 and began shipping product in 1989. Though it has had an occasional profitable period, it continues to struggle for success and must be classified in the Survival stage.

Initially funded with $2.5 million in venture capital, Lokring was able to raise a second round of $5.3 million on the strength of its first year of operations. Subsequent difficulties in penetrating the marine and industrial markets have taken a toll. When additional funds were required to support unanticipated product and market development problems, Lokring was forced to sell shares at a reduced price and to include some of its distributors among the investors. As a condition of their participation in the financing, the venture investors required that the president relinquish his post as CEO. The firm is now in need of additional resources and finds that the current investors have no interest in extending their position. Alternatives under consideration include a corporate partnership or sale.

Lokring co-founders and operators, Benson and Dietemann, had related industry and managerial experience at the Raychem Corporation, but neither was an entrepreneur. The two were personal friends as well as business associates, and both had a longstanding personal relationship with the venture's first financial partner, Lucien Ruby.

While many of the seed round investors knew the managing founders personally, the subsequent venture capital investments were made on the strength of Ruby's recommendation. Both the founders and their financial partners believed that the technology development and product marketing presented a low risk and that a worst-case scenarios would include the sale of the venture to an existing competitor at or above their costs. The investment represented a commitment to the product/market concept. Though investors believed the entrepreneurs were competent to execute the plan, there were no existing personal or professional relationships among them. In Lokring's case, the financial partners committed to the venture concept rather than to the individuals behind it.

Arbor Health Care, Inc. Arbor has reached the Success stage. Founded in 1985 with an investment of $5 million, this health care venture operates 24 nursing homes and sub-acute care facilities. It raised an additional $7 million in 1987 and was valued at $83 million at the time of its initial public offering in 1993. Continued growth in revenues and income throughout 1994 have made resources readily available to Arbor as it continues an internal growth and acquisition strategy.

Arbor's founder planned to replicate the strategy hehad pursued before as president of Health Care and Retirement Corporation (HCR) from 1980 to 1884. When HCR was sold in 1984, Borra began assembling the key resources he would need for his new venture and he did it on the strength of his own reputation and relationships. He hired 3 senior managers from HCR, recruited 3 former HCR board members to Arbor's board, and arranged the venture financing with the help of an analyst (turned-venture capitalist) who followed the health care industry and was familiar with Borra's successful leadership in the field.

Several of Arbor's board members and investors attracted additional partners to the venture, but the founder played a very important part in all the decisions to participate. His success in an identical business was firsthand knowledge for most of his resource providers. Their commitment to Arbor was premised on his demonstrated capabilities in the health care field. The strategy was important because it grounded their expectations, but the overriding ingredient for success was Borra himself. When changes in health care regulations and reimbursement made the original plan impossible to achieve, Borra was able to maintain all his key resource relationships and to redirect the company. Like Hawkins, he helped avoid a resource crisis by husbanding cash and maintaining financial independence during the change period.

Ceramics Process Systems. The fifth case study, chosen to test the replicability of the resource-based theory, provided an opportunity to examine founding resource decisions and outcomes in a venture in which none of the founders had related business experience and consequently lacked unique industry knowledge or relationships. CPS was founded in 1984 by an MIT professor in ceramics technology and 2 venture capitalists with technical backgrounds. Each had established a reputation for excellence in his own field, but none had directly-related business operations experience.

Since none of the 3 founders was employed in the venture full time, this omission might have been overcome by the selection of a president/CEO with such experience. However, that was not the case. The general manager for the new venture was a management consultant chosen for his skills in developing strategic plans. He had no network of industry associates from which to draw management talent or to build customer and supplier relationships.

Initially very successful in raising capital and creating strong research alliances, CPS started with $2.5 million in venture money. Subsequent equity investments of $2-4 million each were made by Alcoa, Celanese, and Cabot in conjunction with research contracts with CPS. In 1987, the young firm made an initial public offering of $18 million on the strength of its basic research contracts and corporate partnerships, though it had yet to deliver a marketable product.

By 1989, the company still had not developed a sustainable product and was cash-poor. In order to get the capital for continued operations, the original venture firms and a new investor from Germany bought additional shares at approximately $2 each. They also replaced senior managers and became more actively involved in daily operations. Some additional cash was raised by the sale of licenses, and a ceramics packaging system has been developed for the market. Operations have been consolidated and cost-cutting provisions implemented. The company is currently facing a new cash crisis and is likely to be sold if additional funds are not forthcoming from its war-weary investors.

FINDINGS

Palm, Lokring, and Arbor provide examples of how short-lived initial resource specifications may be. Each of these companies made strategic changes within their first two years of operation because market conditions or government regulations changed. As their strategies changed, so did their resource needs. At BMI, strategic change has not yet become an issue but falling behind on a development schedule created the need for additional resources that were not originally specified.

When the entrepreneurs chose their resource partners, they considered candidates on the basis of their ability and willingness to make an immediate contribution, but they were also careful to insure that their partners could provide access to additional resources, either directly or through connections to other providers. Business Matters Inc. founder looked for seed investors who could ante up $50,000 without difficulty, then qualified them as to their ability to provide a link to consumer markets or managerial/technical talent or other financial resources. Hawkins chose Tandy as a corporate partner for Palm Computing to secure cross-licensing agreements, to pave the way for a retail distribution agreement, and to enlist its cooperation in building the requisite team of suppliers and manufacturers. The cash provided was far less important than the other benefits the relationship promised.

Lokring co-founder Ruby used his Quest fund to introduce venture capitalists to the enterprise and to provide an enticement for additional financial investment. Borra selected Arbor board members who could lend the venture credibility and provide access to capital markets. He also knew from experience that they represented significant managerial resources. Ceramics Process Systems' venture capital partners believed that the technology partner's assets included not only his technical expertise, but also his relationships with some of the largest potential corporate partners in the industry and his access to the leading research technologists in the field.

Though none of the entrepreneurs or their resource partners cited the terms of agreements as paramount in their decision to join the venture or as an important determinant in subsequent organizational decisions, ownership and control were important issues for all of them. Founders or co-founders of BMI, Palm Computing, and Arbor each retained more than 20% ownership in their respective ventures. Though holding a significant stake assured the rights to participate in the distribution of financial rewards, it did not assure control.

As became apparent at Lokring and CPS, when additional resources were needed for survival, decision-making control shifted to those who could provide them. Both Hawkins and Borra were acutely sensitive to this possibility and deliberately managed to husband internal financial reserves to provide greater flexibility in the event of crisis. In contrast, Lokring and CPS general managers became, at least to some extent, casualties of a resource shortfall when the providers of capital demanded concessions.

As Borra's partners demonstrated in Arbor's crisis of 1988, the fact that they knew him well and trusted in his capabilities, his work ethic and commitment - based on his prior work experience - provided additional tolerance and time to work things out. The president of CPS, who lacked industry experience and the relationships that such experience might engender, was not given the same latitude when his company experienced its first cash crisis. The Lokring founders had industry experience but it did not provide the primary link with their investors. They were able to ride out the first financial crisis, but they did so only at significant costs in terms of ownership (sale of shares at reduced price), partnership selection (found new lead investor only by bundling several of their distributors as investors), and for Benson, reduced responsibilities.

CONCLUSIONS and HYPOTHESES

The founding resource choices were important in providing the necessities for start-up activities, but they were even more so in establishing the platform for future resource access and continuing organizational relationships. Though each of the three categories of founding resource choices being investigated -- specification of needs, partnership selection, and terms of agreement -- was important to the enterprise, their impact varied over time.

Specification of needs was most important at the start-up and through the early development stages. As strategies were modified, resource needs changed and built-in flexibility became far more critical than the precision of founding "specs". The partners selected had a greater impact on organizational capacity for change and flexibility. The entrepreneurs we studied foresaw the likelihood of change and concluded that planning for multiple resource contingencies was essential to meeting the medium and long term needs of the organizations.

Though their abilities to do so varied, all the entrepreneurs attempted to build resource flexibility by choosing partners on the basis of breadth and depth of capabilities rather than on willingness to respond to the immediate needs of the organization. Because the new ventures did not yet have internal resource reserves, the entrepreneurs attempted to build resource slack in their partner's untapped capabilities. Experience-based relationships informed entrepreneurs' choices and cemented partners' commitment. However, it is interesting to note that the two most experienced entrepreneurs hedged their bets, sacrificing some equity for the safeguard of building their own internal cash reserves as well.

The terms of agreement represented the inducements to the resource partners to participate in the enterprise and so were of particular importance during the organizing stages. They included benchmarks, limits and rules for resolving disputes and distribution rights -- all of which influenced daily operations. In these venture capital funded enterprises, the financial investors described their terms as "boiler plate." The VC agreements did not vary dramatically from one venture to another, but the relative importance did. The reliance on contractual terms was far more pronounced in those ventures in which there were no prior personal or professional relationships among the partners.

At BMI, for example, the co-founders hired a candidate for CEO/president on the basis of his resume. Since they lacked personal knowledge of his capabilities and style, they structured a short term agreement with specific performance criteria with him and they used a similar approach with the senior technologist. In all the ventures included in the study, the terms of agreement became most important in times of crisis. When crises did occur or strategic direction changed, trust -- based on firsthand experience -- dominated legal contracts in providing organizational flexibility and cooperation among the partners.

A comparison of these ventures indicates how industry-related experience can inform initial decision-making and influence continuing operations. The experience provides unique advantages to the entrepreneur on the paired dimensions of "knowing" and "being known."

Industry knowledge or intellectual capital was an important asset that experienced entrepreneurs used in specifying resources, selecting partners, and engaging resource providers. That knowledge informed specification of the physical and financial resource requirements, but was even more valuable in enabling the entrepreneur to identify the intangible needs of the venture. Entrepreneurs with related experience were not only able to specify resources more precisely and in greater depth than could industry newcomers, but were also able to envision and access "invisible" assets.

Industry experience also contributed to the entrepreneur's ability to identify the full range of capabilities and potential contributions of partners and facilitated the selection among the possible providers. Tacit knowledge informed experienced entrepreneurs of the benefits that could be derived from putting two or three of the individual resources (or resource providers) together and provided the understanding of the synergy that would be possible. It also informed the tasks of balancing, sequencing, and relationship building.

Experienced entrepreneurs were able to locate resource suppliers quickly because much of the search and qualification work was already done. Their choices of partners were based on long term observation and evaluation. This deeper knowledge provided a basis for judging both the individual merits of each and the ability to function well as a part of the venture team. By first specifying and then building unique combinations of resources that resulted in a whole larger than the sum of its parts, the experienced entrepreneurs created "core competencies" for their new firms that could not be easily replicated by the inexperienced.

"Being known" was as important as "knowing." It enabled the entrepreneur to attract and assemble resources efficiently and reduced search and settlement costs. When resource partners could evaluate the business opportunity and the founder's capabilities in the context of relevant experience, the perceived risk of the enterprise was lowered and the risk premium for participation adjusted downward. Resource partners premised their trust in the entrepreneur's competence and made their commitment to the new enterprise on the basis of what they already knew of the individual. Greater trust facilitated "open" agreements with attention on desired outcomes rather than on interim structures and plans. The relaxation of demands for highly specified agreements allowed the organizations the flexibility they needed. As a result, the firms were able to maintain a wide range of options from which to select alternatives as they grew and changed.

The four case studies suggest a model of the ways in which an entrepreneur's unique experience resource endowments create distinct advantages that can enhance organizational performance in the early stages and can reduce the liability of newness. Though the focus is on the resource endowments of the entrepreneur, the theoretical roots are found in "the resource-based theory of the firm" (Conner, 1991) that has been used to explain "above normal returns and enduring competitive advantage, the fundamental performance incentives, as deriving from unique and costly-to-copy organizational resources" (Barney, 1986; Rumelt, 1988). Figure 1

(figure 1 could not be electronically opened)

Analysis of the four initial cases suggested conclusions of the importance of founding resource choices and their effects of new venture flexibility. It also generated hypotheses of how industry experience can be expected to influence new venture performance through its mediating effects on founding resource choices.

H1 The ability to specify the resources necessary for start-up accurately and to predict the needs of the organization for development is positively correlated to the entrepreneur's industry-related experience.

H2 The ability to attract and engage providers of management, financial, and technological resources is positively correlated with the entrepreneur's industry-related experience.

H3 The ability to structure flexible contracts is positively correlated with the entrepreneur's industry-related experience.

SUMMARY and IMPLICATIONS

The purpose of the research has been to discover and describe the relationships between founding resource decisions and organizational performance in new ventures. The case studies indicate the importance of the original resource partnerships in determining organizational flexibility. They provide the venture its resource slack through depth and breadth of their own reserves or by providing access to other partners through their extended networks. Their tolerance for change and trust in the entrepreneur also contribute to venture adaptability. The capabilities and the attitudes of the venture's resource partners are significant factors in the survival and performance of new ventures.

The selection of partners who are both qualified and committed to see a venture through to success appears to be the most critical resource decision an entrepreneur makes at founding. Our research indicates that experienced entrepreneurs are substantially better at this than newcomers and that experience is an entrepreneurial resource that may be industry-specific. While it can be developed over time, it cannot be readily acquired in the open market. These conclusions suggest a revision of the definition of entrepreneurship from which we started:

Entrepreneurship is the process by which individuals pursue opportunities without regard to resources they currently control (Stevenson and Jarillo, p. 23).

(Figure 2 could not be electronically opened)

Clearly Stevenson and Jarillo do not that new ventures are "resource-free," but that their direction is not fixed by a pre-existing resource base. Our findings indicate that though the entrepreneur is "opportunity-driven" rather than "resource-driven," some resources are not readily "trade-able" or "accessible." We maintain that the industry-specific experience an entrepreneur brings may provide a powerful advantage to a new venture. We also propose a minor modification to the definition of entrepreneurship to recognize the importance of experience and reputation resources as a new venture's distinct competitive advantage.

Entrepreneurship is the process by which individuals pursue opportunities without regard to alienable resources they currently control. (Hart, Stevenson, Dial, 1995).

(Figure 3 could not be electronically opened)

ADDITIONAL RESEARCH

Hypothesis-testing is the next step in this research. A much larger sample of the high growth, high-resource-need entrepreneurial population can be surveyed to test the validity of these propositions. We also intend to look at the importance of other forms of experience - managerial and entrepreneurial - in conjunction with and in contrast to industry-specific experience.

The importance and level of success in the previous experience is not yet specific. We plan to investigate whether failure is an equally good teacher and attractor. We also propose investigation of, "How much experience is enough?" in order to determine whether or not too much can be a deterrent (creating inertia) or a negative factor (obsolete decision-making frames).

Is the impact of industry experience greater in some fields than others? Is experience equally important in low tech and high tech industries? What kind of experience matters if the industry itself is emerging? If there was no prior opportunity to gain specific experience, are there proxies that serve a similar function for the entrepreneur and potential partners?

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Kentucy Fried Chicken Story

9/9/1890
Harland Sanders is born just outside Henryville, Indiana.

1900-1924
Harland Sanders holds a variety of jobs including: farm hand, streetcar conductor, army private in Cuba, blacksmith's helper, railyard fireman, insurance salesman, tire salesman and service station operator for Standard Oil.

1930
In the midst of the depression, Harland Sanders opens his first restaurant in the small front room of a gas station in Corbin, Kentucky. Sanders serves as station operator, chief cook and cashier and names the dining area "Sanders Court & Café."

1936
Kentucky Governor Ruby Laffoon makes Harland Sanders an honorary Kentucky Colonel in recognition of his contributions to the state's cuisine.

1937
The Sanders Court & Café adds a motel and expands the restaurant to 142 seats.

1939
The Sanders Court & Café is first listed in Duncan Hines' "Adventures in Good Eating."

Fire destroys The Sanders Court & Café, but it is rebuilt and reopened.

The pressure cooker is introduced. Soon thereafter Colonel Sanders begins using it to fry his chicken to give customers fresh chicken, faster.

1940
Birthdate of the Original Recipe

1949
Sanders marries Claudia Price.

1952
The Colonel begins actively franchising his chicken business by traveling from town to town and cooking batches of chicken for restaurant owners and employees.

The Colonel awards Pete Harman of Salt Lake City with the first KFC franchise. A handshake agreement stipulates a payment of a nickel to Sanders for each chicken sold.

1955
An interstate highway is built to bypass Corbin, Kentucky. Sanders sells the service station on the same day that he receives his first social security check for $105. After paying debts owed, he is virtually broke. He decides to go on the road to sell his Secret Recipe to restaurants.

1957
Kentucky Fried Chicken first sold in buckets

1960
The Colonel's hard work on the road begins to pay off and there are 190 KFC franchisees and 400 franchise units in the U.S. and Canada.

1964
Kentucky Fried Chicken has more than 600 franchised outlets in the United States, Canada and the first overseas outlet, in England.

Sanders sells his interest in the U.S. company for $2 million to a group of investors headed by John Y. Brown Jr., future governor of Kentucky. The Colonel remains a public spokesman for the company.

1965
Colonel Sanders receives the Horatio Alger Award from the American Schools and Colleges Association.

1966
The Kentucky Fried Chicken Corporation goes public.

1969
The Kentucky Fried Chicken Corporation is listed on the New York Stock Exchange.

1971
More than 3,500 franchised and company-owned restaurants are in worldwide operation when Heublein Inc. acquires KFC Corporation.

1976
An independent survey ranks the Colonel as the world's second most recognizable celebrity.

1977
Colonel Sanders speaks before a U.S. Congressional Committee on Aging.

1979
KFC cooks up 2.7 billion pieces of chicken. There are approximately 6,000 KFC restaurants worldwide with sales of more than $2 billion.

12/16/1980
Colonel Harland Sanders, who came to symbolize quality in the food industry, dies after being stricken with leukemia. Flags on all Kentucky state buildings fly at half-staff for four days.

1982
Kentucky Fried Chicken becomes a subsidiary of R.J. Reynolds Industries, Inc. (now RJR Nabisco, Inc.) when Heublein, Inc. is acquired by Reynolds.

1986
PepsiCo, Inc. acquires KFC from RJR Nabisco, Inc.

1997
PepsiCo, Inc. announces the spin-off of its quick service restaurants - KFC, Taco Bell and Pizza Hut - into Tricon Global Restaurants, Inc.

2002
Tricon Global Restaurants, Inc., the world's largest restaurant company, changes its corporate name to YUM! Brands, Inc. In addition to KFC, the company owns A&W® All-American Food® Restaurants, Long John Silvers®, Pizza Hut® and Taco Bell® restaurants.

2006
More than a billion of the Colonel's "finger lickin' good" chicken dinners are served annually in more than 80 countries and territories around the world.

2007
KFC proudly introduces a new recipe that keeps the Colonel's 11 herbs and spices and finger-lickin' flavor, but contains Zero Grams of Trans Fat per serving thanks to new cooking oil.


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THE STORY OF SOICHIRO HONDA


The Honda story is the story of one man, Soichiro Honda, and his unparalleled achievement of bringing motor cycles to the masses. Soichiro Honda was a racer, a businessman, and a manufacturer. But most of all he was a dreamer. He dreamed of a better way of making piston rings, founded a small company, and began production. He dreamed of giving people everywhere an economical form of transportation, and began producing small motorcycles, including one built in 1949 called the D-Type Dream.

He also loved racing too. So his company built bigger and faster machines, two, four, five and six-cylinder race bikes and won the Isle of Man.

Honda Motor Company is by far the world's biggest motorcycle maker. Honda's first motorcycle was born out of necessity in immediate post World War II Japan, where public transportation was desperately overcrowded and gasoline severely restricted.

Looking for a solution to his, and thousands of others', personal transport problems, Honda came across a job lot of 500 war surplus two-stroke motors designed to power electric generators; nobody else wanted them so Honda picked them up cheap.

His aim was to adapt them for attachment to push-bikes and, by October 1946, his small factory in Hamamatsu was making complete, makeshift motor bikes using proprietary cycle frames. Because gasoline was in short supply, Honda adapted his motors to run on turpentine, a fuel that he himself distilled from pine trees and sold throughout Japan. Turpentine (or gas thinned out with turpentine) was not the best thing for powering motorbikes, and required a lot of strenuous pedaling to warm the engine up enough before you could get going.

Honda's first bikes were very successful and supplies of the surplus engines ran out after a few months. Business was good by then, so he decided to manufacture his own motors. Using the surplus motor as a model, Honda designed and built his own 50cc engine.

In November 1947, the 1/2 horsepower A-Type Honda was being manufactured and sold as a complete motorbike. Because the motorbike gave off a lot of smoke and a stench of turpentine it was known as the "Chimney".

Soichiro Honda started Honda Motor Company in 1948, at the age of 41. Soon after he hooked up with financial whiz Takeo Fujisawa and together they built an empire.

1948 saw Honda introduce a 90cc version of the A-Type known as the "B-Type".

By 1949 Honda came out with the "D-Type". Mr. Honda was involved in every step of the two-stroke D-Type Dream's design and manufacture. This was Honda's first motorcycle. This was far from simply slotting a motor into a pushbike frame. Honda called his machine 'The Dream', because his dream of building a complete, motorcycle had come true. Soichiro Honda was an engineer and was always looking to produce better and more sophisticated machines.

It turned out to be the 146cc, OHV, four-stroke E-Type Dream. A powerful machine producing 5 1/2bhp capable of 50mph. It had a steel frame and proper suspension front and rear. By October 1951 the new Dream was in production at the rate of 130 units per day.

In 1952 Honda produced the first "Cub" F-Type, a 1/2 horsepower, 50cc, two-stroke engine that was produced in huge numbers. You could get one to fit to your pushbike or buy the complete red and white Honda "Auto Bai". Less than a year after its Introduction, production was 6500 units per month, at that time it was 70% of Japan's powered two-wheeler market.

In 1953 Honda produced the 90cc, four-stroke single, a motorcycle of even greater sophistication. This was known as the Benly, in Japanese this means "convenience". The J-Type Benly had a three-speed gearbox, produced 3.8bhp, a pressed steel Frame, rear suspension with the engine and swinging arm on a sprung pivot, and telescopic front suspension. Before long they were selling at a rate of 1000 units a month.

In 1954 a 200cc scooter, the Juno, was introduced to capture some of the sales from the Vespa scooter copies that were being built in Japan. Honda produced different versions of the Dream and Benly motorcycles over the next few years incorporating different size engines (up to 350cc) and other refinements.

In September 1957 Honda introduced their first twin-cylinder motorcycle, the sophisticated 250cc OHC four-stroke C70 Dream. It was the forerunner of Honda's high-performance 125 and 250cc twins.

In early 1958 Honda fitted an electric starter to the 250cc Dream and named it the C71 and, in 1959, the latest Benly an incredibly sophisticated 125cc OHC four-stroke twin, capable of 70mph was introduced as the C92.

In July 1958 Honda introduced in Japan what became the world's most successful motor cycle, the C100 Super Cub.

The Super Cub was developed over three years to be a cheap and practical motorcycle that literally anyone could use. It used a 50cc four-stroke OHV motor and centrifugal clutch with three-speed transmission. It was so easy to operate that even new riders could ride it as easily as a pushbike. Its innovative frame without a crossbar made it popular with the ladies and set a new trend in commuter motorcycling. The word "scooterette" was coined to describe this step-through style motorbike which sold in 50, 70 and 90cc versions.

In 1959 it was the first Honda motorcycle sold in the U.S., eventually becoming the world's best-selling vehicle (30 million to date). As proof the original concept and design was perfect is the fact that today's C50, C70 and C90s have only detail changes to set them apart from the machines of 25 years ago.

That same year, 1959, Honda introduced the 250cc C72 Dream in Amsterdam. This was the first Japanese bike to be officially shown in Europe. It surprised the crowd with its unusual pressed steel frame, swing arm and front leading link forks, sophisticated OHC all aluminum engine, electric starter and indicators.

In the UK learners had just been restricted to motorcycles of this size and wanted the fastest bikes they could legally ride. The Honda's were the fastest 250s around, and the C72 with its improvements like 12-volt electric's and wet sump lubrication, successor of the C71, was capable of 80mph and could still get 66 miles per gallon.

The CB92 retained the pressed-steel frame and leading link forks while the CB72 received a tubular style frame and telescopic front suspension.

In 1961 two years after Honda started selling Super Cubs, Honda stunned the racing world with "Mike the Bike" Hailwood's twin victories at the Isle of Man. It was the first of an unprecedented string of victories that was only the beginning of Honda's racing tradition.

From the beginning, Mr. Honda dedicated his company to racing, racking up over 100 major motorcycle championships around the world. What was learned from building high-performance racing machines later led to the development of groundbreaking production motorcycles.

The classic CB72 and CB77 helped fuel interest in riding, got America on two wheels, and established Honda as a serious player. The Hawk name has appeared on Honda models CB72, CB77, CB400T, NT650, VTR1000F ever since, the latest being the 1998 VTR1000F.

In 1962 this breakthrough advertising "You meet the nicest people on a Honda" shattered the myth that motorcycles were only for tough guys and rebels. It reached out and made Honda and motorcycling in general, appealing to everyone.

The C77 a 305cc version of the Dream and the CB77, a Super Sports motorcycle producing 28.5bhp were introduced in 1963.

In 1964 the C95 a 154cc version of the Benly and a 161cc version Of the CB160 was also offered.

The Hondells recorded "Little Honda" in 1964. Honda entered the American pop culture as the subject of this hit song.

In 1965 Honda, always eager for a new market, jumped into the big leagues with their first big, fast production motorcycle, the innovative 43bhp CB450 twin. This was a double overhead-camshaft machine with torsion bar valve springs that would do a genuine 104mph, a machine to challenge the 500cc-plus bikes.

Despite its performance, sales of the CB450 worldwide were Poor. A number of engineering changes were made, in 1967 a five-speed gearbox was added.

In 1967 Honda had their first big off-road win in the "first" Baja 1000.

In 1968 Honda stopped production of the CB72 and CB77 and produced a new line of high performance SOHC twins with five-speed gearboxes, called the CB250 and CB350, with the CB350 able to hit 106mph.

At the Tokyo Show of 1968 Honda, after months of tantalizing rumor, unveiled a landmark achievement that would change the motorcycling world forever. A 750cc bike with four cylinders and a disc brake that was so fast and powerful a new word, "superbike", was coined to describe it. The CB750F four was the biggest bike out of Japan, proving that a high-performance motorcycle could also be very reliable.

In April 1969 Honda set the motorcycle world on fire with the introduction of the CB750. Performance was staggering, easily hitting 120mph and at the time it had better acceleration than anything else on the road.

In 1969 the first Honda automobile sold in the U.S., leading Honda to become a preeminent automotive power.

The CT70 was Honda's biggest seller for a single year, with nearly 100,000 CT70s sold in 1970 alone.

Around the mid '70s Honda produced a two-stroke moped known as the Amigo. It was cheaper to manufacture than the four-stroke bikes and started a whole new generation of lightweight Honda two-stroke mopeds.
In February 1970 Honda jumped into the three-wheel off-road market with the introduction of the ATC90, Honda once again reached out to new consumers by inventing a whole new category, the ATV or "All-Terrain Vehicle".

After years of winning in Europe, Honda's CB750-based Race bike won there first big event in the U.S., serving Notice that Honda was going to be a dominant force on tracks all across America.

In April 1971 Honda introduced the 500CC four and in 1974 It was replaced by a 550cc version.

In the 1970s 250 and 350CC motorcycles were constantly being modified to keep pace with the other manufacturers and fashions. Both were given disc brakes and the 350s were eventually upgraded to 360cc.

In April 1972 the CB350F was introduced, a beautiful 350CC SOHC four.

In 1970 Honda entered the off-road market with the two-stroke motocross bike, the Elsinore. And later in 1973 with trail versions, known as the MT125 and MT250.

Late in 1970 Honda introduced a "semi-serious", four-stroke trail bike, the SL125 four-stroke single in Japan, and followed with the more serious SL250 in 1972. The SL250 had long travel suspension, lots of ground clearance and performed well both on and off road.

Honda produced XL versions of both bikes in 1973 with improved off-road performance.

1973 was also the year that Honda entered into motocross with a revolutionary two-stroke, winning right from the start. Honda's been a dominant force ever since, winning more than 70 titles.

Up to now, off-road bikes were just modified street bikes. The XR75 was Honda's first XR, a true off-road motorcycle right off the production line.

In 1974, after several years of selling B75 and B45 outboards, Honda dedicated itself to being the technological leader not only on land, but also on water.

In 1975 Honda again dared to think big, creating the first long-distance touring machine, the GL1000 Gold Wing, a sophisticated, water-cooled, flat four. In the process, Honda didn't just create a new motorcycle; they created a whole new touring culture. Here was a touring bike that set the standards of comfort and sophistication. It had a shaft-drive, disc brakes and to keep the weight low a 4.8-gallon gas tank under the seat.

Also the original CB400F introduced the world to cafe-bike styling on a modern production machine. Its graceful four-into-one exhaust made it an instant classic, and while it looks mild today, in its time it was a radical departure from the standard models.

In 1976 yet another technical innovation from Honda, the CB750A was the first modern motorcycle with an automatic transmission.

In 1977 Honda announced the completely new and re-styled CR250 and CR400 twins with three-valve per cylinder heads to replace the aging 250 and 400 twins.

Also that year Honda pushed the envelope not only in motorcycle design, but also in alternative product concepts, like the three-wheel scooter and the one-man dune buggy.

1979 brings in the first full-scale Japanese motor-vehicle production facility on U.S. soil.

Also that year The CBX. Powered by an incredible 1047cc, 6-cylinder engine, the CBX harks back to Hailwood's RC166 that won the Isle of Man.

Debuting in 1979 Honda's NR500 race bike, oval pistons eventually found their way into production in Honda's exotic NR750.

1981

Honda's first two-stroke ATV, transforming a fun utilitarian vehicle into a high-performance machine.

1982

Conquering yet another sophisticated technological challenge, Honda introduced the industry's first production turbocharged motorcycle.

1983

Perhaps the biggest single leap in the sportbike industry, the Interceptor instantly elevated the level of both technology and performance available in a production motorcycle.

Honda's first "traditional" V-twin custom motorcycle, the Shadow combined modern features like liquid cooling and shaft drive with a classic look and style, and helped build the modern custom market for Honda.

Unlike other customs, this one was built for performance, reigning as the most awesome production motorcycle of its day. Together with the Interceptor, the Magna showed the explosion of technology from Honda.

Honda made riding scooters cool, creating edgy advertising with hip celebrities like Grace Jones. This marketing blitz paid off and scooter sales soared.

1984

Riding the wave of demand for scooters created by Honda, the Spree became the best-selling scooter of all time.

Honda Research of America was established in September 1984. This think tank was created specifically to develop new products for the American market and to keep Honda on the cutting edge.

1985

Unbelievably, Spencer won Grand Prix World Championship titles in both the 250 and 500cc classes in the same year. This feat had never been done before, and hasn't been done since.

1986
Honda led the way by creating the first Japanese luxury car.
1987

With the introduction of the Hurricane in 1987, Honda began an 11-year domination of the 600 Supersport class, with five championships on the track, and dozens of enthusiast-press best-bike awards.

1989
Soichiro Honda was inducted into the Automotive Hall of Fame (USA) in October 1989. The "Old Man," as he's affectionately known, received worldwide recognition for his enormous accomplishments and contributions.

1996
By combining a hot-rod Gold Wing engine in a custom chassis, Honda again defied conventional limitations, and the Valkyrie clearly established itself as the ultimate power cruiser.

1997

Using a surprisingly stock GL1500 motorcycle engine, Kenny Lyon broke a land-speed class record. He hit 232.4 miles per hour at the Bonneville Salt Flats aboard his 33-inch-high, 24-foot-long bullet-shaped bike.

The first production of aluminum-framed MX bikes. Once again, Honda pushed the technological envelope.

1998

We have indeed traveled a long road since Mr. Honda began to chase his dream 50 years ago. Which may leave you to wonder--what of the next 50?

Where will they take us?

There is one thing of which you can be certain: Honda will continue to stand for what has made the company special and successful.

Our racing teams will still be the force to be reckoned with around the world. We'll constantly push the technological envelope, ensuring that radical ideas you can only begin to imagine today will find their way to the showroom tomorrow. And Honda will build revolutionary new machines that capture the imaginations and the hearts of new riders.

And most of all, you can be certain that our competitive fires will continue to burn. Keeping Honda at full throttle and leading the way into the next century.

Just as Mr. Honda dreamed we would


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